PropCrewBack

Terms of Service

Last updated: 13 May 2026 · Version 1.0

These Terms of Service ("Terms") govern your use of Property Communication Hub ("the Platform"), operated by PropCrew Ltd("we", "us", "our"), registered in England and Wales. By creating an account, you agree to these Terms in full.

1. Who We Are

PropCrew Ltd
123 Example Street, London, EC1A 1BB, United Kingdom
legal@propcrew.co.uk

2. Eligibility

You must be at least 18 years old to use the Platform. By registering, you confirm that you meet this requirement. The Platform is intended for use by property professionals and tenants in the United Kingdom.

3. Your Account

  • You are responsible for maintaining the confidentiality of your login credentials.
  • You must provide accurate and truthful information during registration.
  • You must notify us immediately at legal@propcrew.co.uk if you suspect unauthorised access to your account.
  • One person may not maintain multiple accounts.

4. Acceptable Use

You agree not to:

  • Use the Platform for any unlawful purpose or in violation of these Terms.
  • Upload, transmit, or share content that is defamatory, harassing, discriminatory, or otherwise harmful.
  • Attempt to gain unauthorised access to other users' data or to our systems.
  • Use automated scripts, bots, or scraping tools against the Platform.
  • Resell or sublicense access to the Platform without our written consent.

5. Purpose of Data Processing (Property Management)

The Platform is designed to facilitate communication between property agents, owners, and tenants in the context of property management. Personal data collected is used solely for this purpose. We do not process your data for advertising or sell it to third parties. See our Privacy Policy for full details.

6. Your Content

You retain ownership of content you submit (messages, property descriptions, etc.). By submitting content, you grant us a limited, non-exclusive, royalty-free licence to store and display it solely for the purpose of operating the Platform. You are responsible for ensuring your content does not infringe any third-party rights.

7. Data Retention

We retain your personal data only as long as necessary to provide the service and comply with legal obligations. Full retention periods are set out in our Privacy Policy. You may request deletion of your account and data at any time from your Settings page.

8. Intellectual Property

All software, design, and content forming the Platform (excluding user-submitted content) are the intellectual property of PropCrew Ltd and are protected by UK and international copyright law. You may not copy, modify, or distribute any part of the Platform without our written permission.

9. Availability and Changes

We aim to keep the Platform available 24/7 but do not guarantee uninterrupted access. We may modify or discontinue features with reasonable notice. We will notify you of material changes to these Terms at least 14 days in advance.

10. Limitation of Liability

To the maximum extent permitted by English law, PropCrew Ltd is not liable for indirect, consequential, or incidental losses arising from your use of the Platform. Our total liability for direct losses is limited to the greater of (a) the fees paid by you in the 12 months preceding the claim, or (b) £100.

Nothing in these Terms excludes liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under English law.

11. Termination

Either party may terminate your account at any time. We may suspend or terminate accounts that violate these Terms. Upon termination, your right to use the Platform ceases immediately. Sections 6, 8, and 10 survive termination.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer, you retain the right to bring proceedings in the courts of your country of residence within the United Kingdom.

If you wish to raise a dispute, please contact us first at legal@propcrew.co.uk. We will try to resolve disputes within 30 days.

13. Consumer Rights

If you are a consumer (not a business user), nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015 or other applicable UK consumer protection legislation.

14. Contact

For questions about these Terms, contact us at:
PropCrew Ltd
123 Example Street, London, EC1A 1BB, United Kingdom
legal@propcrew.co.uk

Property Communication Hub · Registered in England & Wales · Privacy Policy · Terms of Service · Cookie Policy